One Piece of Advice Series – Sincy Chacko, Mobile engineering Manager at Frollo

Our One Piece of Advice series asks leaders across the business one simple question: what is the single best piece of advice you have ever received? This time we spoke with Sincy Chacko, Mobile Engineering Manager at Frollo.

We asked Sincy two crucial questions about the turning points in her career: one about breaking away from conventional workplace habits, and another about how she navigates massive professional risks and uncertainty.

The insights she shared completely redefine what it means to be a confident, impactful leader.

Here are the two game-changing pieces of advice that shaped Sincy’s career trajectory:

1. The Unconventional Truth: “Being constructive is more important than being agreeable.”

Early on, Sincy believed that the secret to a smooth career path was keeping the peace and avoiding difficult conversations. But learning to prioritize being constructive over being agreeable completely upgraded her professional impact.

Effective collaboration isn’t about preserving harmony but leaning into and considering different perspectives, about having the integrity to respectfully challenge ideas, raise valid concerns, and ultimate leverage the collective expertise to achieve a better outcome. The goal isn’t to disagree for the sake of it, but to contribute honestly whilst fostering a climate of mutual curiosity in pursuit of the problem you’re looking to solve. Testing ideas in this way has helped her consistently overcome groupthink and lead to better decisions and stronger outcomes.

2. The Pivot Point: “You do not need to have every answer before taking the next step.”

When facing major professional risks, setbacks, or daunting career changes, it is incredibly easy to stall. It’s not uncommon to delay decisions when we desperately search for 100% certainty before taking a risk

The advice Sincy received – “You do not need to have every answer before taking the next step” – ever since has completely reframed how Sincy views risk. She realized that real progress doesn’t come from waiting for a perfect, flawless map, but from an action-learning approach, by  making the best informed decision you can with the information available at any given moment  and then continuing to be open and adaptive as your circumstances progress. This advice has freed Sincy ever since from trying to avoid risk to thoughtfully managing it while keeping her momentum alive.

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