New research: Five critical insights shaping Australian lending’s future

This independent research captures the current state and future direction of lending technology in Australia through quantitative survey data and in-depth executive interviews.

Inside this essential white paper:

• Speed as emotional currency: Why 84% of lenders prioritise faster approvals, yet data quality—not technology—remains the real barrier to one-day SLAs
• AI in its infancy: Despite 82% seeing AI’s greatest value in document processing and workflow automation, the industry remains in early deployment stages—”more A than I”
• Open Banking revolution: Why 80% of lenders prioritise it for income verification and how real-time data access transforms both speed and fraud detection
• Execution over technology: In a market where brokers control more than 75% of new mortgage originations, consistency and certainty—not technology capability—now define competitive advantage
• Strategic partnerships: How leading lenders are shifting from build-everything approaches for partnerships with deep domain expertise and co-innovation capacity