RedZed: Transforming self-employed lending

A partnership that delivered dramatic efficiency gains, enhanced broker satisfaction, and streamlined workflows.

Jayne Kerford, Chief Risk Officer, and Braden Bird, Product & ESG Officer at RedZed, share how they achieved 75% faster processing and transformed their digital submission rates with ApplyOnline^®.

Facing overwhelming broker demand for digital submission channels and inefficient manual processing, RedZed partnered with NextGen to revolutionise their self-employed lending operations—delivering immediate and measurable benefits for brokers, customers, and internal teams.

“We had overwhelming feedback from just about every broker we spoke to that urged us ‘just please just get on NextGen’. We really wanted to meet that broker demand and provide them with the service that they were really asking for.”

Learn how RedZed collaborated with NextGen and leveraged our industry-leading platform to achieve:

• 75% reduction in processing time (from 60+ minutes to 10-15 minutes per application)
• Digital submission rates increased from 30% to 50% in just 6 months
• Streamlined workflows that freed staff for strategic work
• Enhanced data quality through upfront verification with NextGenID^®
• Improved “time to yes” for brokers and customers
• Seamless out-of-the-box implementation delivered on time and on budget

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