Discover our comprehensive suite of professional services designed to optimize your lending workflow, enhance operational efficiency, and drive business growth. Our expert teams work alongside you to ensure maximum value from your investment.
Unlock the Future of Lending Performance
We understand the complex challenges facing modern lenders. ApplyOnline provides innovative solutions to turn your operational obstacles into strategic opportunities.
What we can do for you
End-to-end digital transformation
Eliminate manual processes and fragmented systems. Digitise your entire lending journey from application to settlement, creating a seamless, efficient workflow that reduces processing time and minimizes human error.
Unify lending channels
Break down silos and create a consistent, integrated lending experience across all origination channels. Harmonise broker, direct, and digital application pathways to ensure uniform processing, consistent customer journeys, and seamless data flow across your entire lending ecosystem.
Enhance customer experience
Move beyond traditional lending models. Deliver a frictionless, modern borrowing experience that meets the expectations of today’s digital-first customers, with intuitive interfaces, rapid responses, and transparent communication.
Deliver market-leading time to yes
Stay ahead in a competitive market with lightning-fast loan assessments. Our platform enables instant decisioning, reducing application processing times from days to minutes, and giving you a critical edge in customer acquisition and satisfaction.
Gain operational efficiency and intelligence
Gain unprecedented insights into your lending operations. Leverage powerful business intelligence reporting, configurable workflows, and scalable technologies that adapt to your unique business needs and future growth strategies.
Expertise and support to transform your lending operations
Customer Success Services
Our Customer Success team provides comprehensive training and support for ApplyOnline users across all levels.
Tailored, bespoke training options are available, with flexible delivery including face-to-face, online, and virtual formats. Whether you’re a broker, support staff, or lender, our subject matter experts are dedicated to making lending easy through expert guidance and education.
Strategic Solutions Consulting
NextGen’s Solutions teams provide strategic consultation and expert guidance, leveraging industry best practices to configure tailored solutions that precisely address your business needs. Through comprehensive annual efficiency reviews, we collaboratively design optimal systems, continuously refine our approach, and ensure our solutions are strategically aligned with your evolving organisational objectives.
Compliance
NextGen maintains enterprise-grade information security through advanced encryption, 24/7 monitoring, and Active/Active server infrastructure. Our robust compliance framework adheres to global security standards, ensuring comprehensive protection of critical organisational data.
Ready to transform your lending?
Connect with our Solutions team to explore how we can help enhance your lending operation. Whether you’re looking to optimize existing processes or implement new solutions, we’re here to help you succeed.
Future-ready lending technology solutions
Our innovative suite of lending technology solutions empowers financial institutions to streamline operations, accelerate decisioning, and deliver exceptional customer experiences. From application to settlement, transform your lending capabilities with market-leading digital solutions.
ApplyOnline Upgrade
Delivering a superior loan application experience, the new ApplyOnline user interface makes loan submissions better to get your customers into their dream home faster.
Digital tools
Transform your lending experience from legacy banking systems to modern, integrated customer-centric processes. Maximise efficiency, enhance user experience, and stay ahead in the digital lending landscape with ApplyOnline.
Open Banking
Enhance application accuracy with our integrated open banking solutions, enabling access to source-of-truth financial data and streamlining assessment and approval.
Lending origination
Our market-leading origination solution caters to a diverse range of lending products across all channels.
Data and document management
Our powerful comprehensive data and document services offer advanced business intelligence, (streamlined integrations) and customisable reporting solutions – enabling data-driven decisions, risk management, and secure information handling across your lending operations.
Personal lending and credit cards
ApplyOnline extends its trusted capabilities to personal loans and credit cards, offering a straightforward application process enhanced by the same powerful tools already relied upon for residential mortgages.
Loan processing
Digitise and accelerate your entire loan processing workflow with ApplyOnline’s Application Centre – a comprehensive, configurable solution that empowers lenders to transform loan assessment through instant decisioning, seamless integrations, and intelligent reporting.
Commercial lending
Streamline the origination process for commercial property loans with our robust tools. Whether for small or large-scale properties, our platform ensures precision, efficiency, and seamless management of all necessary documentation.
Experience the power of digital lending
See how our suite of lending solutions can transform your business operations and drive growth. Book a personalised demonstration with our team today.
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CUSTOMER STORY
Suncorp Bank Lending Transformation
Karen Walsh
Head of Home Lending Product – Suncorp Bank
Training and support
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