Auswide Bank enhances digital capabilities with NextGen’s eSign tool

NextGen, Australia’s leading technology provider to the lending industry, has today announced that Auswide Bank has successfully implemented the eSign feature on the ApplyOnline^® platform. This enhancement enables mortgage brokers to use digital signature functionality for Auswide Bank home loan applications, streamlining the application process.

The introduction of eSign aligns with Auswide Bank’s commitment to delivering better service and greater value to brokers and their customers. By leveraging this digital technology, Auswide Bank aims to streamline and elevate its brokers’ experience, ensuring they can efficiently navigate processes and deliver exceptional service to their clients.

Tony Carn, Chief Customer Officer of NextGen, stated, “We’re thrilled to partner with Auswide Bank in bringing eSign to their brokers through our ApplyOnline platform. This feature significantly improves the mortgage origination process from end to end by enabling electronic capture of signatures on print forms, reducing paperwork and speeding up the application and assessment process”.

Damian Hearne, Chief Customer Officer of Auswide Bank, added, “Our focus is on the enabling of brokers and their customers by developing straight-through processing and reducing reworks in home loan applications. The implementation of eSign aligns perfectly with our strategy to invest in technology that benefits all”.

Key benefits of ApplyOnline eSign include:

• Time and cost savings through paperless processes
• Secure remote signature collection
• Faster and more secure document delivery
• Reduced delays due to missing or illegible signatures
• Compliance assurance

The eSign functionality is available for compatible document conditions on the Documents tab in ApplyOnline. Brokers can generate a signature request for their clients and retrieve signed documents, all within ApplyOnline. The signed documents are automatically verified and attached to the application, making it a fast and simple process for both brokers and their clients.

Auswide Bank remains committed to advancing its digital capabilities, with plans to introduce additional tools that will further enhance the broker and customer experience in the near future.

The eSign feature is now available for all Auswide Bank home loan applications in ApplyOnline. Brokers can immediately start utilising this new functionality to offer a quicker and more straightforward application experience for their clients.