NextGen provides dedicated support through our Broker Partnerships team to optimise your service delivery and client outcomes.
Power your broker business
Our platform empowers all loan originators – from brokers to financial planners – to deliver exceptional client outcomes.
Smart automation
Reduce time to yes with built-in validation tools and automated lender credit policy checks.
Accurate application assessment
Pre-qualify applications confidently using up-to-date lending calculators and policy tools.
Digital efficiency
Submit applications faster with integrated open banking and automated ID, document and signature collection.
New research: 2025 Industry Insights Report
Exclusive research report commissioned by NextGen. Explore insights collected from interviews with over 700 Australian mortgage brokers.
Expert support to maximise your success
EDUCATION
ApplyOnline® training
Our Customer Success team offers comprehensive training, including webinars, recorded sessions, and tailored options. With flexible delivery, we empower users through expert guidance, making lending easy.
EDUCATION
ApplyOnline webinars
We deliver a regular online training program to help you master platform updates and lender changes.
SUPPORT
Broker support
NextGen provides dedicated broker group support and strategic guidance to help brokers thrive with our platform.
Available lenders
Future-ready broker technology solutions
Accelerate your deals and delight clients with ApplyOnline’s smart automation tools that ensure faster, error-free submissions.
ApplyOnline upgrade
The new ApplyOnline interface streamlines loan submissions, enhancing experiences and helping your clients achieve homeownership faster.
NextGenID®
Swift, precise identity verification using facial biometrics and official Australian document checks.
Open Banking
Enhance the fact-finding process with open banking, offering reliable financial data to drive better client conversations.
Document management
Go paperless with a secure, all-in-one document management system for customer and lender documents.
Access Seeker Credit Report
Instantly verify applicant financials with Equifax data, reducing errors and streamlining loan processing.
eSign
Request and capture borrower electronic signatures on loan documents and eliminate wait times for wet signatures.
ApplyOnline app
Track and manage all of your loan applications on the go with our mobile app.
Lender calculators
Get instant feedback on serviceability and assessment metrics within your application.
Stay ahead with NextGen News
Subscribe to our newsletter and never miss an update! Get the latest NextGen news and insights, ApplyOnline feature upgrades, and upcoming training webinar dates – all in one place.
Power your business
See how ApplyOnline can transform your operations and drive efficiencies in your business.
Broker partnership stories
NEXTGEN KNOWLEDGE
NextGen Knowledge Episode 4
Peter White
Managing Director at FBAA
INTERVIEW
An introduction to Open Banking and the Consumer Data Right
Naveen Ahluwalia
Executive Policy and Legal at MFAA
VOICE OF THE BROKER
Broker experience using NextGen Open Banking
Mary Khatchadourian
Director and Broker at Vault Finance
Meet our team
Renee Blethyn
Head of Broker Partnerships
Alessandro Pinna
Lead Customer Success Manager
Pooja Sachdeva
Customer Success Manager
Kalpita Joshi
Customer Success Manager
We’re here to help
Customer support
Find out more about NextGen service delivery and our dedicated Broker Group helpdesk team.
Free webinars
Need help with ApplyOnline? Join our regular webinars to master platform updates and lender changes.
Useful resources
Explore our guides and downloads for comprehensive product training materials to enhance your ApplyOnline experience.
Featured articles
Media release
New research reveals how Australian mortgage brokers are transforming their businesses
Article
NextGen and RedZed celebrate successful partnership
Article
NextGen proudly sponsors the Broker Innovation Summit 2025
ApplyOnline news
New enhancements to ApplyOnline eSign: Streamlining your digital signature process
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